Terms of sale and use

Last updated 14 November 2026.

ChatPager is a Mac app made by Soba Solutions Pty Ltd ("we"). These terms cover trying ChatPager, buying a licence, and using the app. By downloading or buying ChatPager, you agree to them.

Free trial

ChatPager is free for 14 days from when you first open it, with every feature included. When the trial ends, ChatPager stops alerting you until you add a licence. Nothing is charged automatically when the trial ends.

Buying a licence

• Buy once, use forever. A licence is a single payment, not a subscription. It includes all updates to version 1 of ChatPager.
• Future versions. If we release a version 2, it may be a paid upgrade. The version you have keeps working either way.
• Who it's for. A licence is for one person, on up to 3 Macs they use. If a company buys licences for its staff, it needs one for each person who uses ChatPager.
• Moving to a new Mac. Remove an old Mac in ChatPager's settings to free its place. If the old Mac is gone, the email with your key has a link to clear all your Macs.
• Keep your key to yourself. Don't share, publish or resell your licence key.

Purchases are sold through Link, Stripe's checkout service, which acts as the seller. It takes payment, handles sales tax, GST and VAT, and sends your receipt. Prices include tax.

Refunds

If ChatPager isn't right for you, email [email protected] within 30 days of buying and we'll refund you in full, no questions asked. A refunded licence stops working.

This is in addition to your rights under the Australian Consumer Law and other consumer laws, which these terms don't take away.

Using ChatPager

• Google accounts. ChatPager needs a Google account with Google Chat. Use it only with accounts you're allowed to use, and in line with Google's terms and your organisation's policies.
• It depends on Google. ChatPager uses Google's services, which Google can change or withdraw. If a change stops something working, we'll try to fix it in an update, but we can't promise every feature will keep working forever.
• Don't rely on it alone for anything critical. Alerts can be delayed or missed, for example when your Mac is asleep, offline, or in quiet hours. ChatPager isn't designed for emergencies or safety-critical messages.
• Don't take it apart. Don't copy, modify, reverse engineer or redistribute ChatPager, except where the law allows it.

ChatPager isn't affiliated with or endorsed by Google. Google, Google Chat and Chrome are trademarks of Google LLC.

Privacy

Our privacy policy explains what ChatPager reads and where it goes. In short: your messages stay on your Mac, and ChatPager only contacts us to check your licence.

Our responsibility

Some consumer guarantees, including those under the Australian Consumer Law, can't be excluded, and nothing in these terms excludes them. Apart from those, ChatPager is provided as it is, and to the extent the law allows:

• we aren't liable for indirect or consequential loss, such as a missed message or lost business; and
• our total liability to you is limited to the amount you paid for your licence, or, where the law allows, to supplying ChatPager again or refunding you.

Changes

If we change these terms, we'll update them on this page and change the date at the top. Changes won't take away a licence you've already bought.

Law

These terms are governed by the laws of Queensland, Australia.

Contact

Questions about buying or using ChatPager: [email protected].